Before You Call
Which Wolf Do I Have? Reading the Model Number
The letters at the front of a Wolf model number say what you own — DF, GR, SRT, CG, CI, SO, DO, CSO, PW, VW, DD — and which repair you are actually having.
Written by
Gustavo Peralta
- Trade
- Cooking-appliance technician — doors, hinges and seals
- Doing this for
- 19 years
Almost every call to this business opens the same way: something is wrong, and nobody is quite sure what the machine is called. That is a reasonable place to start from — the name is stamped somewhere awkward and nobody photographs it when the kitchen is finished. But the letters at the front of a Wolf model number are the single most useful thing you can hand a technician, because they decide which repair you are actually having.
The letters, and what each family is
Wolf’s current line-up sorts into five groups. These prefixes were read off the manufacturer’s own product listings rather than remembered, and the digits that follow them mostly encode width and configuration.
| Prefix | What you own | Where the repair lives | What it costs |
|---|---|---|---|
| DF | Dual fuel range — gas burners over an electric convection oven | Range repair | Range bands |
| GR | All-gas range — sealed burners over a gas cavity | Range repair | Range bands |
| IR, PROIR | Induction range — glass top over an electric oven | Range repair | Range bands |
| SRT | Gas rangetop — burners only, with the oven elsewhere | Range repair | Range bands |
| CG | Gas cooktop set into the counter | Cooktop repair | Cooktop bands |
| CI | Induction cooktop, ceramic glass, no flame | Cooktop repair | Cooktop bands |
| MMTF | Multifunction cooktop module | Cooktop repair | Cooktop bands |
| SO, DO | Single and double built-in convection ovens | Oven repair | Oven bands |
| CSO | Convection steam oven | Oven repair | Oven bands |
| SPO | Convection speed oven | Oven repair | Oven bands |
| PW, VW, PI, VI, VC | Wall, island and ceiling hoods | Range hood repair | Hood bands |
| DD | Downdraft | Range hood repair | Hood bands |
| PL | Hood liner, with the blower mounted away from it | Range hood repair | Hood bands |
Two of those distinctions matter more than the rest. A DF and a GR look almost identical from three feet away and fail completely differently, because one has an electric oven and the other a gas one. And an SRT is not a range at all: it is a cooktop with a heavy chassis, and the oven that goes with it is a separate appliance with its own faults and its own model number.
Working it out without finding the plate
The plate’s position varies between generations and installations, and on a built-in it is often behind something that has to come off first. Rather than send you looking behind cabinetry, here are three routes that do not involve touching the appliance.
- The paperwork. Installation documents, the original invoice and anything from a previous service call all carry the full model number, and one of those usually survives in a drawer or an email.
- Count what you can see. Burners and knobs, one door or two, glass or grates, a drawer under the cavity or not. Say those out loud on the phone and the family follows almost immediately — four burners and a griddle plate on a 36-inch chassis with no oven under it is an SRT, and there is nothing else it can be.
- Say which half is broken. Even without a model number, “the cooktop works and the oven is dead” narrows the visit more than a model number does.
What matters is that nobody removes a kick panel, a drawer or a hood filter to go hunting. Those come off during the visit, by someone who knows what is behind them.
Why the prefix changes the answer you get
Take one symptom — the oven will not heat — through three families.
- On a GR, the oven is gas: the cavity is lit by ignition hardware of its own, and that hardware, its lead and the flame sensing are what get read first.
- On a DF, the same cavity is electric: the suspects are the bake element, the sensor and the relay driving them, which is a different band and a different part on the van.
- On an SO or DO, the oven is the whole appliance, and a dead cavity in one of a pair immediately rules out the house supply and the installation.
Same sentence from the owner, three different visits. That is the entire reason this page exists.
What to have ready when you ring
The prefix, or the shape of the machine if the prefix has gone missing. Which burner or which cavity. What it does rather than what it should do, at which setting, from cold or once hot. Whether anything was spilled, cleaned, moved or replaced in the week before it started.
Wolf Appliance Repair Los Angeles takes that on (310) 878-0630, the line is picked up around the clock, and two minutes of it decides which parts travel out to you. The visit itself is $89 flat, and it comes off the repair the moment you approve it.
Follow-ups
Where exactly is the plate on my Wolf?
That depends on the model and on how it was fitted, which is why this guide works from the letters instead. On a built-in machine the plate is frequently behind a panel, a drawer or a filter, and getting to it is a technician job rather than a homeowner one. Work from your paperwork first.
I only have the first two letters. Is that enough?
Usually, yes. The prefix decides the family, and the family decides which repair page and which price band apply to you. The digits after it mostly encode width and configuration, which matter when a part is ordered but not when you are working out what has gone wrong.
What if none of these prefixes matches what I can read?
Then read it out rather than guess. Ring Wolf Appliance Repair Los Angeles on (310) 878-0630 with the characters you can see and a description of the fascia, and the machine gets identified on the call. Older equipment predates some of the current naming, and that is normal.
Does the model number change what the visit costs?
No. The visit is a flat $89 whatever is in the kitchen, and it comes off the repair once you approve it. What the model changes is which parts travel out on the day, which is the difference between settling it in one visit and settling it in two.